How do you handle big personalities?
As I’ve gotten older, I have found that I’m able to defend myself a lot more than I used to. The work has toughened me up and helped build confidence in myself, in my abilities and beliefs. It’s about emotional intelligence and learning how to strengthen that skill set. Also, just don’t take things personally and get your work done.
My supervisors once told me, at LV, that they really liked how calm I was and that they trusted me because I was always calm no matter what was thrown at me. It made me realize, even though sometimes I don't really feel calm and I'm really overwhelmed, but it made me realize that if they're really stressed out and if there's a strong personality who's coming at you or accusing you of something that you didn't do, talking back is the worst thing. I have witnessed other interns talk back. I think about it from a customer service standpoint, just trying to calm everybody down, being somebody to take responsibility, even if it's somebody else's mistake on the intern team, but just to acknowledge that stuff happened. Never talk back and just to always keep that level of respect there. It's hard.
It's really fucking hard.
You have to swallow your pride at times. It's too bad that that's the case in a lot of situations.